Taking a car in for maintenance is a royal pain. It takes time out of your day and you could be without a car for a few days. Then there is the off chance that the mechanic is not qualified to work on your car. You can minimize the chances of a bad experience with a mechanic by asking these five questions before you let them work on your car.
- Do you work on the make and model of my car?
- Is yours a AAA approved shop?
- Can I have a written estimate?
- How long do you guarantee your parts and work?
- These are the symptoms, what is wrong with my car? Just describe what is going on, the pro may have a better idea that yours and you will establish a better rapport by not trying to tell them what to do.
If you have bought a used car from a buy here pay here car lot, you have a greater chance of needing a mechanic than a new car owner – plus, most new cars will be serviced at the dealership from which you bought them, at least for the first 100,000 miles or so. Even if you have a favorite mechanic, make sure they are authorized to do warranty work. You will need to go to the dealership if not. Do not use a shop that does not guarantee its parts and labor. If you are a AAA member, you will want to go to an approved shop, as well. Ask as many questions as it takes to feel comfortable, then trust the pros.